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For Sellers

Seller Guidelines

Everything you need to know to become a successful seller on RidhiLuxe

Only 15% Commission

We charge a simple commission on each sale. No hidden fees, no monthly charges.

Start Selling

Do's ✓

  • List genuine and authentic products only
  • Use high-quality product images (minimum 500x500px)
  • Write accurate and detailed product descriptions
  • Maintain adequate stock levels
  • Ship orders within 2 business days
  • Respond to customer queries within 24 hours
  • Process returns/refunds promptly
  • Keep your product catalog updated

Don'ts ✗

  • List counterfeit or replica products
  • Use misleading product images
  • Provide false product information
  • Delay shipments without communication
  • Ignore customer complaints
  • Sell prohibited or illegal items
  • Manipulate reviews or ratings
  • Share customer data with third parties

Quality Guidelines

Product Images

  • •Minimum resolution: 500x500 pixels
  • •White or neutral background
  • •Show product from multiple angles
  • •Include size reference where applicable
  • •No watermarks or promotional text

Product Information

  • •Accurate title with key details
  • •Complete material/specifications
  • •Correct dimensions and weight
  • •Clear care instructions
  • •Honest condition description

Shipping & Handling

  • •Ship within 2 business days
  • •Use secure packaging
  • •Include invoice in package
  • •Update tracking promptly
  • •Handle fragile items with care

Customer Service

  • •Respond to queries within 24 hours
  • •Be polite and professional
  • •Resolve issues proactively
  • •Accept valid returns gracefully
  • •Maintain seller rating above 4.0

Policy Violations

Violation of these guidelines may result in:

  • • Warning and product removal
  • • Temporary suspension of selling privileges
  • • Permanent account termination
  • • Withholding of pending payments

Ready to start your selling journey?